- PUACOM010B - Promote the organisation's mission and services
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PUACOM010B Mapping and Delivery Guide
Promote the organisation's mission and services
Version 1.0
Issue Date: May 2024
| Qualification | - |
Unit of Competency | PUACOM010B - Promote the organisation's mission and services |
|---|---|---|---|
| Description | This unit covers the competency of building networks which facilitate the promotion and representation of the organisation. | ||
| Employability Skills | This unit contains employability skills. | ||
| Learning Outcomes and Application | The application of this unit in the workplace - the environments, complexities and situations involved - will be written during Phase II of the Review of the PUA00 Public Safety Training Package.This text will be useful for the purposes of job descriptions, recruitment advice or job analysis; where possible, it will not be too job specific to allow other industries to import it into other Training Packages, where feasible. | ||
| Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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| Prerequisites/co-requisites | Prerequisite Unit/sPUACOM007B Liaise with other organisations (Fire specific) | ||
| Competency Field | |||
| Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
|---|---|---|---|---|---|---|---|---|
| Elements of Competency | Performance Criteria | |||||||
| Element: Build networks and develop working relationships |
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| Element: Represent the organisation |
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Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Critical aspects for assessment and evidence required to demonstrate competency in this unit | It is essential for this unit that competence be demonstrated in establishment and maintenance of networks which will promote the organisation and achieve the organisation's outcomes Consistency in performance Evidence should be gathered over a period of time in a range of actual or simulated workplace environments |
Context of and specific resources for assessment | Context of assessment On the job or in a simulated work environment Specific resources for assessment No special requirements |
Guidance information for assessment | Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package. |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
This describes the essential skills and knowledge and their level, required for this unit. |
Required Skills |
building networks and relationships gaining cooperation of others speaking publicly |
Required Knowledge |
confidentiality requirements goals and objectives of the organisation legislation organisation policies regulation responsibilities of three levels of government relevant to the organisation roles and responsibilities of other agencies and relevant organisations statutes impacting on the organisation |
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below. | |
Scope of management may include | a significant part of a large or highly complex organisation or a specific function affecting all in an organisation |
Stakeholders may include | local state/territory and federal governments industry national and international associations other emergency management and non-government organisations eg Red Cross/Salvation Army/Cave Rescue volunteers community groups technical advisers consultants work groups and individuals internal to the organisation customers utilities |
Confidentiality relating to may include | industrial processes and procedures death and injury security criminal events |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Formal and informal networks are established at the local, regional and national levels to support ongoing and future liaison and collaboration | |||
| The roles and responsibilities of stakeholders are recognised and taken account of in interactions | |||
| Working relationships are developed with stakeholders and used in a way which provides identifiable benefits to the organisation and the community from shared expertise and resources | |||
| Dealings with stakeholders are conducted in line with ethical and professional standards to develop a relationship of trust and mutual understanding | |||
| Feedback is obtained from other organisations and governments to inform and improve service delivery | |||
| The organisation's message is imparted accurately and in a clear, concise and confident manner to gain stakeholder's understanding and commitment | |||
| The organisation's representation is sought and promoted on external bodies | |||
| Opportunities to promote the organisation through media, government and the community are utilised in a positive and constructive manner, in line with organisational requirements | |||
| Advice to stakeholders is provided consistent with organisation policy, needs, quality standards and legislative responsibilities | |||
| Advice is provided in the context of strategic planning for the organisation | |||
| Advice is provided confidentially on matters sensitive to governments and the organisation, in line with privacy and confidentiality legislation and guidelines |
Forms
Assessment Cover Sheet
PUACOM010B - Promote the organisation's mission and services
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
PUACOM010B - Promote the organisation's mission and services
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: